Terms and Conditions

Read the policy of Allura By Asha to understand the rules governing the use of our website, purchases, payments, shipping, returns, and your rights and responsibilities when shopping at allurabyasha.co.uk.

Welcome to Allura By Asha ("we", "our", "us"). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

Allura By Asha is an online fashion retailer offering clothing, accessories, and related products.
By placing an order on our website, you confirm that:
You are at least 18 years old or have parental consent.
You agree to comply with these Terms and Conditions.

2. Products and Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However:
Colours may vary slightly due to screen differences.
We reserve the right to modify product details without prior notice.

3. Pricing and Payment

All prices are listed in GBP (£) unless otherwise stated.
Prices may change without prior notice.
Payment must be made in full before order processing.
We accept secure payment methods, including debit/credit cards and online payment gateways.

4. Orders and Acceptance

Once an order is placed, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order for reasons including:
Product unavailability
Pricing errors
Suspected fraud
If your order is cancelled, you will receive a full refund.

5. Shipping and Delivery

We aim to dispatch orders within 1–3 business days.
Delivery times may vary depending on your location.
UK deliveries are typically completed within 2–4 working days.
We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

We want you to be completely satisfied with your purchase.
You may return eligible items if:
The item is unused, unworn, and returned in its original packaging.
The return request is made within 14 days of delivery.
Non-returnable items may include:
Sale items.
Custom-made or pre-order products.
Refunds will be processed after inspection of the returned items.

7. Exchanges

Exchanges are subject to product availability.
If an exchange cannot be fulfilled, a refund will be issued.

8. Intellectual Property

All content on this website, including images, logos, text, graphics, and designs, is the property of Allura By Asha and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, modify, or use any content from this website without our prior written permission.

9. Limitation of Liability

Allura By Asha shall not be liable for:
Any indirect or consequential loss.
Delays or interruptions beyond our reasonable control.
Misuse of products purchased from our website.
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.

10. Privacy Policy

We respect your privacy.
Any personal information collected is used solely for:
Processing and fulfilling your orders.
Improving your shopping experience.
Please refer to our Privacy Policy for complete details.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

12. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time.
Any changes will be posted on this page and will take effect immediately upon publication.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:
Email:allurabyasha@gmail.com
Website: https://allurabyasha.co.uk

By accessing or using the Allura By Asha website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.